Privacy and Cookie Policy
Privacy Policy
The Subject of the Privacy Policy:
This document is the fulfillment of our obligations under the provisions on the protection of personal data, in particular the GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC.
From this document, you will learn how and on what terms we process your personal data when you contact us or use our Services.
Additional information on the processing of your personal data when you decide to purchase our license will be provided during the process of purchase. This information can be also found here.
Data Controller:
The Controller of your personal data is us, Screen Studio: Timpler Adam Pietrasiak, address: ul. Skalskiego, nr 10, lok. 92, 42-500 Będzin, Poland, NIP 6292442965, REGON: 365004239.
In all matters regarding our services, but also the processing of your personal data you can contact us at team@screen.studio .
Where do we obtain your personal data from?
The personal information we collect through our site comes directly from you. This happens when:
- You are browsing our website.
- You send us questions, a request for an offer.
- You purchase a license.
- You create an account on our website.
- You use our Application.
What personal data is processed by us?
When you visit our Website we may process basic data about your activity on our Website, such as IP address. When you decide to contact us we may process the personal data that is provided by you, such as name, surname, telephone number, e-mail address.
If we decide to enable users to create personal accounts on our Website we will process your personal data necessary to register your account, such as name, surname, contact details.
When you use our Application we may collect basic user data about how you use our Application provided that you have agreed to provide us this data.
For what purpose do we process your data?
We process your personal data to provide electronic services related to providing you with content on our Website, registering your account on our Website, enabling you to purchase a license, as well as for analytical and statistical purposes.
We process your data in order to answer your inquiry or present you an offer of our Services.
We may also process your data in the scope necessary to establish, pursue or defend claims.
We collect basic usage data in order to monitor and improve the product- provided that you agreed to provide us with such data. The data helps us to decide which parts of the application are best developed and which are not, what should be our pricing or subscription plans, or in order to inform users or other persons on our Application's development. Please note that if we provide such information it is always provided in aggregate and in an anonymized manner. We never share the data of an identifiable user.
We also process your data in case of an error in our Application in order to develop our product and avoid such errors in the future. In such a case we collect your log data such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when using our Service, the time and date of your use of the Service, and other statistics.
On what legal basis do we process your data?
The legal basis for the processing of your personal data is:
- in case of providing electronic Services on our Website - the legal basis for processing is the necessity of processing to perform the contract (Article 6(1)(b) of the GDPR);
- in case of answering your inquiry- the legal basis for processing is our legitimate interest consisting in informing about our activity (Article 6(1)(f) of the GDPR) or in order to take steps at your request prior to entering into a contract (Article 6(1)(b) of the GDPR);
- for analytical, statistical or marketing purposes –the legal basis for processing is our legitimate interest consisting in developing our services and informing about our activity (Article 6(1)(f) of the GDPR);
- in order to possibly establish and pursue claims or defend against them and to ensure the security of your data - the legal basis for processing is our legitimate interest (Article 6(1)(f) of the GDPR) consisting in the protection of our rights.
- for the purpose of developing our product if you decide to consent to collection of usage data – the legal basis for processing is your consent (Article 6(1)(a) of the GDPR).
How long do we process your data?
We will process your personal data for as long as it is necessary to achieve the purposes described in this Policy, in particular to fulfill our contractual and statutory obligations, and in the event when the basis of processing is your consent- until you withdraw your consent to the processing of your data, which will not affect the legality of the earlier processing.
Who is the recipient of your personal data?
The recipient of your personal data, i.e. an external entity that will be entitled to participate in the processing of your data, will be our trusted subcontractors - IT service providers of data hosting and business mail services and companies whose statistical, analytical and marketing tools we use.
Third-Party Service Providers
At Screen Studio, we value your privacy and want to be transparent about the third-party service providers we use to operate our business and provide our services. All of our third-party service providers have been carefully selected and are committed to maintaining the confidentiality and security of your data. They are only permitted to process your data for the specific purposes we've outlined in our agreements with them.
We have Data Processing Agreements (DPAs) in place with these providers to ensure they handle your data in compliance with applicable data protection laws, including GDPR where relevant.
You can find more detailed information about each provider's data practices, including their privacy policies and terms of service, on their respective websites. If you have any questions about our use of these services or your data, please don't hesitate to contact us at team@screen.studio .
These providers help us with various aspects of our operations, and some may process your personal data on our behalf. Here's a user-friendly overview of our key service providers:
Analytics and Product Improvement
We use the following services to understand how our products are used and to improve your experience:
- Google Analytics: Helps us understand website traffic patterns
- June: Provides insights into app usage and user retention
- Mixpanel: Offers detailed in-app analytics
- Plausible: Gives us privacy-friendly website analytics
- Twilio Segment: Assists with collecting and managing analytics data
User Support and Communication
To provide you with the best possible support and communication, we use:
- Plain: Our main support tool for handling user inquiries
- Slack: For internal team communication (your data is not directly processed here)
Payment Processing
- Lemon Squeezy: Handles secure payment processing for our services
Infrastructure and Hosting
These providers help us keep our services running smoothly and securely:
- Amazon Web Services (AWS): Provides servers, databases, and analytics tools
- Cloudflare: Offers content delivery network (CDN) services and security
- Neon Inc: Hosts our database
- Vercel: Hosts and runs our user-facing applications
Product Features
Some of our features are powered by these specialized services:
- Adobe Podcast: Offers AI voice improvement (only if you choose to use this feature)
- Speechify: Provides AI voice generation and transcription (only if you choose to use this feature)
Development and Operational Tools
These tools help our team develop and maintain our products:
- GitHub: Stores our code (your personal data is not processed here)
- Sentry: Helps us identify and fix app crashes
- WeTransfer: Used for secure file transfers when debugging issues
Internal Tools
We use these services for our internal operations:
- Amie: For team calendar management
- Featurebase: Helps us collect and manage user feedback
- Linear: For managing our internal workflows
- Notion: Used for internal documentation
- Raycast: For sharing team snippets
The nature of providing the data
Providing your data is voluntary, although some of the categories of data may be marked as mandatory. Failure to provide mandatory data may result in inability to properly use our Services. Your personal data is provided by you or it is collected via cookies or other similar technologies when you connect to our website (e.g. IP number).
Other relevant information
As indicated above, your data may be processed outside the European Economic Area – some of our subcontractors may process your data on their servers in the United States. In these cases, these subcontractors may process your personal data outside the European Economic Area, but this is done on the basis of the so-called standard contractual clauses, provisions of the contract concluded between us and our partners, which guarantee an adequate degree of secure processing of your personal data or on the basis of other relevant tools which ensure the proper level of data protection.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Children's Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
What rights do you have in connection with the processing of personal data?
Below we present your rights related to the protection of personal data and the fact of processing your data. The rights granted to you in a specific situation depend on the purpose and on what basis we process your personal data.
Right of access to data
You have the right to obtain information regarding the personal data we hold about you. By submitting a request for access to your data, you will receive information about the processing of personal data, including in particular about the purposes and legal grounds for processing, the scope of data held, entities to which personal data is disclosed and the planned date of its removal. You may make a subject access request here.
Right to rectification
You have the right to immediately rectify and/or complete the personal data stored about you. It is our responsibility to ensure that our mutual communication is based on true, complete and up-to-date data.
Right to restriction of processing
You have the right to ask us to limit the processing of your personal data if you dispute the accuracy of the data stored about you, if the processing is carried out without a legal basis or if you have objected to its processing.
Right to delete
You have the right to request the deletion of your personal data stored by us, unless maintaining the data is necessary to ensure freedom of speech, freedom of access to information, fulfillment of an obligation under the law, due to public interest, in order to report or defend against claims or in to exercise rights under the law.
Right to information
If you have declared the right to rectification, deletion or limitation of data processing, we will notify all recipients of your personal data about the method of rectification, deletion or imposition of restrictions on the processing of this data, unless it is impossible to carry out or involves disproportionate effort.
Right to data portability
You have the right to obtain a copy of the data provided to us, which will be sent to you or a third party in a structured, standard, machine-readable format. If you request that this data be sent to another data controller, this will be done, provided that it is technically possible. This right applies only to the situation when we process your data on the basis of your consent or in connection with the performance of the contract.
Right to object
If your personal data is processed on the basis of our legitimate interest, you have the right to object at any time to further processing. We will consider your application in accordance with the rules resulting from the regulations.
Right to withdraw consent
If your data is processed on the basis of consent, you have the right to withdraw it at any time, with future effect. This will not affect the legality of the data processed so far. Right to lodge a complaint with a supervisory authority If the processing of your personal data violates data protection regulations or if your data protection rights have been violated in any other way, you can submit a complaint to the supervisory authority. The supervisory authority competent in Poland is the President of the Office for Personal Data Protection in Warsaw (ul. Stawki 2). Before you exercise your right to complain, we encourage you to contact us first so that we can clarify any concerns you may have.
Consideration of the application
If you send us an application for the exercise of a given right, a response to the application will be provided within one month of its receipt. If it is necessary to extend this period, we will inform you of the reasons for such extension. The response to your request will be provided to the e-mail address from which you will send the request, and in the case of requests sent by letter, by regular mail to the address you indicate, unless the content of the letter indicates the desire to receive feedback to the e-mail address (in in this case, please provide an e-mail address).
Links to other sites
Where we provide links to websites of other entities, this Privacy Policy does not apply and does not describe how this entity processes your personal data. We encourage you to acquaint yourself with the relevant privacy policies of these entities located on their websites.
Amendments and Updates
The Privacy Policy is subject to periodic verification and update, if necessary. You may refer to our policy change log for all details of changes notifications.
Cookie Policy
Last updated: September 20, 2024
Introduction
This Cookie Policy explains how Screen Studio ("we", "our", or "us") uses cookies and similar technologies to recognize you when you visit our website or use our application. It provides detailed information about what cookies are, how we use them, and how you can manage them.
1. What are cookies and similar technologies?
A cookie is a small text file saved by a web server on your computer or mobile device. Its content can only be downloaded and read by the server that created the file. Cookies areunique to the browser or mobile application you are using. The content of a cookie often consists of identifiers, website names, and sequences of numbers and letters. Cookies are widely used to make websites work more efficiently and provide information to the owners of the site.
2. Types of Cookies We Use
2.1 Essential Cookies
**What are essential cookies and can I decline them?** These cookies are necessary for the website to function and cannot be disabled without affecting the use of this website. They are usually only placed in response to specific actions taken by the user on the website, such as setting privacy preferences, logging in, or filling in forms.
Why do we use essential cookies? We use these cookies because we believe it is in our legitimate interest and in order to allow this website to function properly. We usually use these files to perform specific functions of the website, e.g., remembering the user's acceptance of the content of the Privacy Policy.
What data is collected and used by essential cookies?
Essential cookies do not collect or use personal information.
**How long do we keep this data?** Essential Cookies are usually Session Cookies that only store data for the duration of the user's visit to the site. However, if the cookie supports remembering your acceptance of the Privacy Policy, the data is kept longer to remember you on subsequent visits.
2.2 Analytical/Performance Cookies
These allow us to recognize and count the number of visitors and to see how visitors move around our website. This helps us to improve the way our website works.
2.3 Functionality Cookies
These are used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.
2.4 Targeting Cookies
These record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.
3. Specific Cookies We Use
| Type of cookie | Name | Expiration time | Purpose |
|---|---|---|---|
| Functionality | featurebase.sid | 1 year | Used for logging into our Feedback hub |
| Functionality | screenstudio.auth | 1 year | Used for logging into Screen Studio user dashboard |
| Analytical | _gcl | 3 months | Measuring website analytics, Measuring ads conversion rate |
| Analytical | _ga | 1 month | Measuring website analytics, Measuring ads conversion rate |
| Analytical | mp_ | 1 year | Measuring website analytics used by Featureba |
4. Third-Party Cookies and Analytics
We also use third-party services for analytics and marketing purposes:
4.1 Google Analytics
We use Google Analytics, a tool from Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA), which enables us to collect statistical information about your use of the website, such as IP address, device type, and browser type.
4.2 Google AdSense
We use Google AdSense on our website, which enables Google to display ads on its partners' websites. Therefore, we are obliged to provide you with the following information:
- Third-party vendors, including Google, use cookies to serve ads based on a user's previous visits to our site or other sites.
- Advertising cookies allow Google and its partners to serve specific advertisements to users based on their visits to the website and/or other websites on the Internet.
- Users can opt out of personalized advertising in Ads Settings. Users can also opt out of the use of third-party cookies to serve personalized ads by visiting www.aboutads.info.
5. How to Manage Cookies
Most web browsers allow you to control cookies through their settings preferences. However, limiting the ability of websites to set cookies may worsen your overall user experience. You can find out more about how to manage cookies in individual browsers here:
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- Microsoft Internet Explorer
- Opera
- Safari
6. Changes to this Policy
We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page.
7. Contact Us
If you have any questions about this Cookie Policy, please contact us at team@screen.studio.